Terms + Conditions
WAIVERS: Horse riding is a dangerous sport, and all participants are required to sign a waiver before participating. The waiver should be downloaded, printed, signed, and brought along before your first lesson and before you will be permitted to ride.
WET WEATHER: We ride in the rain as much as possible. In the event of heavy rain and we have to cancel, we will notify by SMS with at least one hour's notice.
BOOKINGS & CANCELLATIONS:
All lessons and rides require booking in advance.
Adult lessons: Should you need to cancel, 72 hours notice is required. There is no cancellation fee if you cancel 3 days in advance. Cancelling within 72 hours will incur full lesson costs and you be required to pay in full for your lesson/ride.
After-school bookings (booked for whole school term): There is no refund for missed lessons due to illness or student away dates. Make up lessons/ date swaps will be offered where possible and spaces exist, but not be guaranteed. Lessons missed with less than 24 hours notice will not be offered a makeup. In the event that THRS cancels due to wet weather, a make up lesson date may be offered, and you will have the option to attend a make-up lesson or receive a refund to your nominated bank account.
WEIGHT RESTRICTIONS APPLY. Max rider weight is 75 kilos.
We reserve the right to cancel or refuse service at any time where there is a risk of safety for either horse or rider.
Gift vouchers are redeemable for 12 months from date of purchase. All vouchers are transferrable but will not be refunded if not redeemed. It is the purchaser/recipient's responsibility to get in touch by phone, text or email to book a session, noting that all lessons require advanced bookings and are subject to wait lists (especially Saturdays).